Incidents | ChartInsight Incidents reported on status page for ChartInsight https://chartinsight-status.gemini.legal/ https://d1lppblt9t2x15.cloudfront.net/logos/bc21e9d3b43718284e4be1528acb20a4.png Incidents | ChartInsight https://chartinsight-status.gemini.legal/ en api.judyai.io recovered https://chartinsight-status.gemini.legal/ Sat, 04 Apr 2026 16:36:41 +0000 https://chartinsight-status.gemini.legal/#4b58c7be540f8e05418f18caa2df2cdce3bb9ced376839f3cda301dadf3711b4 api.judyai.io recovered api.judyai.io went down https://chartinsight-status.gemini.legal/ Sat, 04 Apr 2026 16:12:42 +0000 https://chartinsight-status.gemini.legal/#4b58c7be540f8e05418f18caa2df2cdce3bb9ced376839f3cda301dadf3711b4 api.judyai.io went down Database upgrade https://chartinsight-status.gemini.legal/incident/864730 Sat, 04 Apr 2026 15:45:38 -0000 https://chartinsight-status.gemini.legal/incident/864730#95e9c997094baa300aa46f1928e48f25ed28ac99059b2e6d1e6bab6c96ef1c7b Increased usage has prompted our team to upgrade our database. Database upgrade https://chartinsight-status.gemini.legal/incident/864717 Sat, 04 Apr 2026 15:30:00 -0000 https://chartinsight-status.gemini.legal/incident/864717#e70076c15662ccb8ccfa48c511c9f04e10387ff504149e4deee11b9bf9c0bc68 Increased usage has prompted our team to upgrade our database. Emergency database maintenance https://chartinsight-status.gemini.legal/incident/847993 Thu, 12 Mar 2026 21:28:00 -0000 https://chartinsight-status.gemini.legal/incident/847993#5ccca62972383bfeed05d636feb2ba54a4e2206241f00aab34feedd0ded86a7e Database maintenance has completed. api.judyai.io recovered https://chartinsight-status.gemini.legal/ Thu, 12 Mar 2026 21:27:45 +0000 https://chartinsight-status.gemini.legal/#19b126f550013cb687b40faddadf428e3008649be8696e9e348cac46d4a0ba99 api.judyai.io recovered api.judyai.io went down https://chartinsight-status.gemini.legal/ Thu, 12 Mar 2026 21:00:42 +0000 https://chartinsight-status.gemini.legal/#19b126f550013cb687b40faddadf428e3008649be8696e9e348cac46d4a0ba99 api.judyai.io went down api.judyai.io recovered https://chartinsight-status.gemini.legal/ Thu, 12 Mar 2026 20:54:48 +0000 https://chartinsight-status.gemini.legal/#7557d0d56dca6c840b2a08fef227711c89647624a2aeef4faa269730100af39a api.judyai.io recovered api.judyai.io went down https://chartinsight-status.gemini.legal/ Thu, 12 Mar 2026 20:36:43 +0000 https://chartinsight-status.gemini.legal/#7557d0d56dca6c840b2a08fef227711c89647624a2aeef4faa269730100af39a api.judyai.io went down Emergency database maintenance https://chartinsight-status.gemini.legal/incident/847993 Thu, 12 Mar 2026 20:36:00 -0000 https://chartinsight-status.gemini.legal/incident/847993#2d5f650c92c91e1e331e4750d8ddeaca3a37ae51b23562c8338e14970532ed47 Our team is performing emergency database maintenance and expects several hours of downtime. Upstream service outage https://chartinsight-status.gemini.legal/incident/812884 Tue, 27 Jan 2026 17:37:00 -0000 https://chartinsight-status.gemini.legal/incident/812884#ef6fbb42b0cf3d36745df24e0fb31c46d082e12a4ae2b38562f2d9341ca7c738 Huggingface outage has been resolved. Upstream service outage https://chartinsight-status.gemini.legal/incident/812884 Tue, 27 Jan 2026 09:03:00 -0000 https://chartinsight-status.gemini.legal/incident/812884#df289e44c00e65fbe289b468b4be7a3c6fef2f5bc3c03c7085e9d0ce37c1dbac We are having trouble reaching our open-weight LLM provider Huggingface. Processing of medical records is temporarily paused. Our team is monitoring the situation and driving toward resolution. AWS Outage https://chartinsight-status.gemini.legal/incident/747434 Mon, 20 Oct 2025 22:00:00 -0000 https://chartinsight-status.gemini.legal/incident/747434#18b00f55082c0e1106f08c4dd7342b5f57d0ceed67b66f872b7b6aced504970f AWS has resolved the outage AWS Outage https://chartinsight-status.gemini.legal/incident/747434 Mon, 20 Oct 2025 15:27:00 -0000 https://chartinsight-status.gemini.legal/incident/747434#d3f54989e8aa98fb58ccffb2c3902f55e4cf790c9676afffba3eebe074b2a120 The AWS outage is affecting ancillary systems. Processing speeds may be degraded until the issue at AWS is resolved. System Maintenance https://chartinsight-status.gemini.legal/incident/560303 Mon, 12 May 2025 01:03:00 -0000 https://chartinsight-status.gemini.legal/incident/560303#409abb933df1697d0200b2d224960ea77bc2b46c6b157c74567c5391ae5715f2 Maintenance completed System Maintenance https://chartinsight-status.gemini.legal/incident/560303 Mon, 12 May 2025 00:10:00 -0000 https://chartinsight-status.gemini.legal/incident/560303#457030639047a31a52e1d997afe44c77b062aa9ecdaaab82fca698971c2dd5d7 Database maintenance requires brief off-hours downtime.